Store MCP is operated by Moss Systems LLC. Email support@store-mcp.com for account, billing, privacy, security or technical help.

What to include

Describe what you expected, what happened, the approximate time and the activity ID from the Activity page when available. Include the store name and platform, but never send passwords, API keys, provider tokens, cookies, buyer data or raw provider payloads.

Security reports

Use the subject “Security report” and include reproducible steps with the minimum data necessary. Do not access another merchant's data, disrupt the service or publicly disclose an unresolved issue.

Support is provided by email without a guaranteed response time. Urgent provider-side commerce actions should be handled in the provider's own administration tools.